Podcast | Protect Company Culture as You Scale

Episode: How to Protect Company Culture (as you scale)

Episode: 13
Title: How to Protect Company Culture (as you scale)
Release date: December 23, 2019
Guest: Rob Moore
Organization: Progressive Property (United Kingdom)

Welcome to the Lead with Levity podcast. My goal is to help leaders build healthy work environments through advice, tools, and connection they get from this podcast. I’m excited about today’s guest–Rob Moore.

Join me as I interview Rob Moore, a UK real estate mogul. We discuss what it means to be a disruptive entrepreneur, his thoughts on company culture, and levity at work.

Rob has held 3 world records for public speaking and authored 9 books including global best-seller Life Leverage. Rob founded and co-owns Progressive Property, the UK’s largest property education business and own/manages over 750 properties with his partner. Through the Rob Moore Foundation, he provides an opportunity for underprivileged individuals, start-ups and small established businesses to gain valuable support, investment and mentorship from some of the best in the business. All his profits from his book Money go to the foundation.

In this episode we discuss:

Rob Moore’s story
Thomas Cook’s recent mass layoffs
How he achieves success through community building and collaborations
How to build a community that lasts as your business grows
Top challenges that leaders face
Why entrepreneurs struggle with management
The mental shift that solopreneurs and entrepreneurs need to make to manage teams
The magic size for a great company culture
The values that Progressive Property holds to help them maintain levity
How to build a loyal team

Quotes

[9:20] Top challenges for entrepreneurs who are scaling and his experiences as he scaled – “The difference between a leader and a manager is huge…once we put one layer of management in that really changed the culture.”
[8:35] “I believe in growth through communities and collaborations”
[18:00] “When you’re an entrepreneur and you hire people, in your mind, you think that people work for you. No one works for you ever. People work for themselves and you’re paying them.”
[24:41] On a potential problem at home: “You want to know what’s wrong with your staff so you can help them become more productive. If you assume that it’s performance when actually it’s illness at home or something in their personal life, then in a way they’re getting penalized for that and you’re not understanding why they’re not productive. When you care to find out what’s really going on in their life, 1) you get them more productive quick which is good for your business, and 2) you build loyalty.
[29:29] “…love your art, love your mission, but be a liked individual.”